Warranty Policy
A+ Garage Door Springs offers a LIFETIME WARRANTY on any and all manufacturer defects . The following will need submitted before warranty is authorized.
- Copy of your original purchase receipt. (THIS IS REQUIRED)
- Submitted picture of defective spring.
After submitting the above information we will contact you on a resolution to the warranty. Upon approval of warranty we will replace spring(s) free of charge including shipping.
Return Policy
If you happen to order the wrong spring or parts you may return it to us and receive a full refund with a 25% restocking fee. Be sure you are ordering the correct springs by visiting our springs page or giving us a call @ 260-218-5944. All of our springs come with a LIFETIME WARRANTY.
Return Policy Conditions
- All Returns must have an RA Number. (return authorization number)
- The order must be within 30 days of product ordered.
- The returned product must NOT be installed or altered in any way.
- Upon returning the Products, you will receive a full refund with a 25% restocking fee and the original shipping costs.
Exchange Policy
We realize that it can be difficult to measure the proper springs or parts. In the event the spring(s) you ordered are incorrect and you wish to exchange them for another size, simply order the correct spring(s) on our site to get them shipped as soon as possible. Then call us and we will issue you an RA Number for the return of the incorrect spring(s) or parts and then ship the incorrect items back to us. On all exchanges there will be not restocking fee charged.
Return Shipping Information
Returning or exchanging of any spring(s) or parts, please remember to do the following;
- All Returns must have an RA Number. (return authorization number) written on the outside of the package(s)
- Be sure to include all parts of the item(s) you are returning.
- Include order details and the original order receipt.
- Please 3-5 business days for return processing.
Ship all Returns to:
A+ Garage Door Springs
1100 S. Huntington St.
Syracuse IN 46567